TERMS OF USE

The website «www.shop.heraklionwinery.com» is an online store for the sale of wine products over the Internet (hereinafter referred to as ‘e-shop’ or ‘website’) created and operated by the company A.E.S. UNION OF HERAKLION S.A., which is based at 146 62 Martyron Avenue, Heraklion, Crete.

Every user who visits or transacts with the website is considered to consent and accept the following terms, without any exceptions.

General Terms

Modification Process

The company reserves the right to revise or freely modify the terms whenever it deems necessary, with the obligation to inform consumers about these changes through its website, specifically in the “terms of use” section at the bottom of it.

It is clarified that the change of terms does not apply to orders that have already been placed before the relevant change.

Products

The company commits to the accuracy of the information that accompanies each product it trades through the website, with every precaution for any typographical errors.

The company provides a guarantee for the timely delivery of products marked as “available” or “in stock,” in the manner and time described in the relevant sections.

User Responsibility

The user/customer is solely responsible for all the information they enter on the website. Use of Cookies

The store’s site uses cookies because without them, some basic services would not be able to function. These services include order status, multiple user choices, storing items in the cart or on a list, identifying and facilitating frequent users, and improving the website’s content. Cookies do not cause damage to users’ computers or the files stored on them.

We use cookies to offer you the best possible experience on our page. If you continue to use the page, we will assume that you are satisfied with it.

General Terms About Shipping Products and Services

The company reserves the right to modify the methods, terms, and prices of shipping at will and without prior notice, obliged to inform potential customers about these changes by revising the current terms of use of the e-shop.

In case of product return, the business details are:

A.E.S. UNION OF HERAKLION S.A.
Address : 146, 62 Martyron Avenue
Heraklion Crete
Postal Code 713 03
Phone : 2810/378000
Personal Data Information

We take our customers’ personal data very seriously.

The business will retain your data in its files for as long as your membership subscription is active and used. Two years after the last use of this, your data will be deleted, and your membership card will be terminated.

By registering in our online store, you fill in certain details. For these details, you can at any time have:

Right to Information

For any clarification regarding the compliance with your personal data, you can request any information by sending a request to «www. shop.heraklionwinery.com» nd we will respond immediately (within 10 days) to your request.

Right to Correction-Restriction

The user/customer is solely responsible for all the information they enter on the website. Use of Cookies

The store’s site uses cookies because without them, some basic services would not be able to function. These services include order status, multiple user choices, storing items in the cart or on a list, identifying and facilitating frequent users, as well as improving the website’s content. Cookies do not cause damage to users’ computers or the files stored on them.

We use cookies to offer you the best possible experience on our page. If you continue to use the page, we will assume that you are satisfied with it.

Right to Object

You may object at any time to the processing of your personal data if you do not wish to fulfill the purpose for which they are retained. You can oppose if you no longer wish your data to be processed for marketing promotion purposes or profiling on the website. The declaration can be sent to «www. shop.heraklionwinery.com»

Right to Deletion / Withdrawal of Consent
You have the ability at any time to request your removal from our file by canceling your subscription and deleting any points, with a request that can be sent to «www. shop.heraklionwinery.com». Having been informed about the Privacy Policy and the above, I give my consent for the business managing the ……………….., to retain and process for the above purposes the personal data I provide, which I declare are true and accurate.
Corporate Identity

The names, images, logos, and all distinguishing features of A.E.S. Union of Heraklion S.A. are exclusively owned by it and prohibits any copying, transferring, uploading, or transmitting for commercial purposes of other companies.

The Winery of A.E.S. Union of Heraklion S.A., with modern facilities with HACCP and ISO systems as well as great passion for the production of quality wines, aspires to give friends of good wine, moments of unique joy and a substantial “escape” from soul-crushing phenomena, highlighting the beautiful side of life.